Patch Analyst (2nd line)

Location: Cape Town Job Level: Jnr/Mid Type: Permanent To monitor vulnerabilities, assess impact, report, test and deliver Patch/Release updates and application deployment via agreed system tools and processes within SLA. Main Duties/Responsibilities Testing of authorised security and critical patch updates…

2nd Line Analyst (Messaging)

Messaging support analyst specialising in messaging and collaboration technologies, supporting contracted customers. Main Duties/Responsibilities  Supporting customers’ messaging and collaboration environments remotely from Cape Town Incident investigation and resolution in accordance with agreed SLAs and working within the ITIL framework Pro-active…