Systems Engineer (Second Line)

Location: Cape Town Job Level: 2nd Line Type: Permanent Tier 2 Systems engineer (Wintel Server support) Main Duties/Responsibilities: Troubleshoot, diagnose and resolve incidents Perform root cause analysis and remediation of problem records Implement infrastructure changes Assist with the implementation of projects…

Messaging Engineer (3rd Line)

Location: Cape Town Job Level: Third Line Type: Permanent Messaging support analyst specialising in messaging and collaboration technologies, supporting contracted customers. Requirements     Supporting customers’ messaging and collaboration environments remotely from Cape Town Incident investigation and resolution in accordance with agreed SLAs…

Wintel Team Lead

Location: Cape Town Job Level:  Management Type: Permanent  Lead, develop and manage highly technical customer support engineers to deliver services according to SLA’s and project deliverables. This is foremost a leadership position, but the engineers are highly technical and requires and…

Messaging Engineer (Team Lead)

Location: Cape Town Job Level: Management Type: Permanent Team Leader for the Messaging and Collaboration team supporting electronic messaging (email and instant messaging) technologies for managed service customers. Requirements     Technical Input: Provide technical expertise and advice to the rest of the…