Problem Manager

Location: Cape Town Job Level: Senior Type: Permanent To own the Problem Management process of Global Infrastructure Operations within a team, during UK support hours. As a Problem Manager Single point of contact for one or more problems Responsible for Ownership…

Exchange Engineer (Tier 2)

Location: Cape Town Job Level: 2nd Line Type: Permanent Messaging support analyst specialising in messaging and collaboration technologies, supporting contracted customers. Supporting customers’ messaging and collaboration environments remotely from Cape Town Incident investigation and resolution in accordance with agreed SLAs and…